Understanding the knowledge base
Written by Grace Williamson
Last update: Tuesday, Oct 03, 2023
Last update: Tuesday, Oct 03, 2023
The Xeno Knowledge Base is the "Frequently Asked Questions" part of your website, or the posts that can help your visitors understand different subjects of yours. Your Knowledge Base allows leads and customers to find answers by themselves.
The end goal of a Knowledge Base is to group all of your company's knowledge into one single place, and make it available to your leads or customers.
Don't forget! In order to make your Knowledge Base visible to the public, you need to activate your sub-domain in your Knowledge Base settings.
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Written by Grace Williamson.
Written by Grace Williamson.