Check our news

Check our news

Keep up with our latest updates and upgrades.
new
05/16/19

When to use Chatbots and when not to

Chatbots can be a great addition to your customer retention strategy. They can save you time, money, and help to keep consumer satisfaction high so that our clients come back for more. But one of the reasons live chat is so popular is because of the human touch. So, it’s best to strike a balance betw

improvement
05/16/19

We've updated Facebook Messenger's behaviour!

Always here trying to make your life easier, the Xeno team has updated the Facebook Messenger integration First off, we have added the live translate feature to Messenger conversations! You can now chat with any of your contacts through Facebook in their mother tongue! e have fixed a couple of mishap

improvement
05/16/19

More news coming your way!

We're always looking for ways to make your Xeno experience the best ever, we never stop trying to improve ourselves for you! So, today's news is the Deploy page update! We have changed things up on the Deploy page, making it more understandable and easier to use. To make things easier, we now let you

new
05/16/19

We've had a busy month! Check out the news!

We've been busy bees over here at Xeno, we've been tweaking and tuning, to make your Xeno experience the best possible! Check out all of our news: Chatbox changesWe redesigned the input bar of the Chatbox. Our Powered by Xeno label is now on top of the input bar, making it easier for mobile users to

improvement
05/16/19

Around the world, around the world...

Hello! Bonjour! ¡Hola! Hallo!You ask, we deliver! Xeno's chatbox is now available in over 50 languages! Your leads and customers can finally see your chatbox in their own languages, depending on their browser settings, giving you the opportunity to go above and beyond to satisfy them! How to activate

improvement
05/16/19

Teams and sub-teams: making your life easier!

Here at Xeno, we're always trying to make your experience better and your life easier! That's why we have updated our Teams feature. You can now create sub-teams! Ok, but what are sub-teams?If you have a team named Subscription team, for example, you could create two sub-teams: Subscription request s

improvement
05/16/19

Book meetings in a few clicks thanks to the Meetings feature

Have you always wanted to avoid those back-and-forth emails when setting up meetings with your customers? Thanks to Xeno's Meetings feature, your customer can now schedule meetings with your team in a few clicks, straight from your chatbox! Your team can also synchronize Google Calendar with Xeno. Me

new
05/16/19

Give your contacts the 411 with our News Feed feature!

Looking for a quick and easy way to keep your contacts posted about your product updates? You can now write short scoops in Xeno and display them directly into your chatbox. That’s what a News Feed is: a record of all notable changes made to a service or product.Your visitors can access your News Fee

new
05/16/19

Welcome home! Introducing the Xeno Chatbox Home Screen

There’s no better feeling than feeling welcome, whether it’s somewhere you barely know or your own home. Because we believe your chatbox should be much more than just a messaging tool, we have gathered everything related to your customer communication in a single place that we have dubbed “Chatbox Ho

new
05/16/19

Announcing that we have just deployed Xeno.

Hey! We are pleased to announce that we have just released Xeno on our website. Xeno is a tool that will allow you to communicate more easily and more efficiently with our team.We want to increase your satisfaction through the implementation of this tool and we hope that you will appreciate the help