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One of Xeno’s most powerful and latest features is our ChatGenius Instant Reply. Infused with ChatGPT technology, it allows you to send automatic replies to a customer based on their request. ChatGPT is an AI-based conversational agent that uses natural language processing and deep learning techniques to simulate human-like conversation.
Our new feature not only helps you save time in replying to your incoming customer requests but actually gives your customers solutions to their problems. ChatGenius Instant Reply can understand and respond to a wide range of queries, including questions and statements, across multiple domains and topics.
When in a manual conversation with a customer inside your Xeno workspace, you can click on the Instant Reply button and a detailed and human-like answer to your customer’s query will be automatically generated. All you have to do from there is edit it if needed and press send! Your Instant Reply message will be sent straight to your customers as you can see thanks to the video below!
Feel free to reach out to our team through our chat. We’ll be more than happy to send over the Pricing details for this exclusive feature and activate it for your account!
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