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With Xeno, you can directly display your job position in your live chat if you'd like. You can either enable this feature for everybody on your team, disable it for everybody, or let everyone define their own job title.
Since the purpose of Xeno is for your team to chat with your contacts, showing your team member’s job position can help your contacts know who is helping them, and what your team member’s specialty is. Thus, it will provide a more efficient interaction between your team member and your contacts.
In addition, as Xeno is a truly collaborative customer communication app, job titles are great for your contacts to better understand the conversation.
Effectively manage your conversations between your team and your interlocutors with communication settings.
