Reviewing conversations

Reviewing conversations

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To review all conversation history from your Xeno account, all you have to do is:

  • Sign in to https://xeno.app
  • Go to the Conversations page
  • Here you can see a few filters: Open, Closed, To be assigned, Assigned to me, etc. You can choose between these filters depending on what you are looking for.
  • The conversations are displayed from newest to oldest.

When you click on a specific conversation, on the right-hand side you will be able to see your contact's information. On the left-hand side, you will be able to scroll up through the conversation history.

Manual communication

All the keys so that you can interact serenely with your customers and prospects.

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