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In this article, we'll dive into the simple and easy way to deploy varied Conversation Flows depending on the distinct URLs your visitors land on.
For an in-depth introduction to Conversation Flows and their capabilities with Xeno, please refer to this comprehensive article.
The Conversation Flow editor in Xeno is equipped with a multitude of steps, including invisible ones. Notably, the Condition step stands out for its robust versatility. This pivotal function allows a conversation to be split or to take multiple paths based on set conditions.
Conditions are very flexible. They can be calibrated based on either the conversation’s context, such as specific time the conversation takes place, or your contact’s information that includes details such as their current URL.
When you incorporate a URL-Condition step, it allows you to trigger a precise flow segment based on the web page the visitor is currently viewing. For instance, should you need a specific flow for visitors browsing your Products page, all you need to do is set up a condition based on the URL of said page. Once in effect, contacts on your Products page will encounter tailor-made messages designed exclusively for that segment. Conversely, those navigating other pages of your website will engage with a different rendition of your Conversation Flow, set up by your team.
For those seeking granular control, conditions can be iteratively layered. This means that URL no.1 could initiate a distinct version of your flow, URL no.2 could branch out on a different, precise subject, and other URLs would revert to a more generalized Conversation Flow template.
With Xeno, the ability to adapt and tailor Conversation Flows based on specific URLs allows you to engage your visitors more effectively. By utilizing the flexibility and precision offered by the conditions feature, you can ensure that each interaction is relevant and meaningful.
As you continue to refine your digital strategies, remember that the right conversation at the right time can make all the difference.
